We are introducing a new process that verifies returning customers during their application process in order to expedite their credit applications once they are verified.
How do Customers Qualify?
Returning customers whose email address, organization name and organization address match a previous application are sent a verification email after completing the first page of an application.
Quick Verification Process
By simply clicking the link they receive in this verification email, they will be immediately redirected back to their application.
Improved Customer Experience
The returning customer, once verified, will have owner, tax and reference details pre-populated on their application, saving them time during the process. Because they are verifying their identity before proceeding through the rest of the application, the identity verification sections will also be pre-filled.
Improved User Experience
Duplicate customer records are eliminated, ensuring credit and sales users see a consolidated view of all applications for a given customer under a single record (or TN#).
This update reduces duplicate records, enhances customer convenience, and ensures a smoother, quicker application process.
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