How to Reopen a Closed or Declined Application

How do I reopen a closed or declined Application?

To reopen:

1. Search for the REQ# or customer name > Navigate to Credit Decision tab
2. Select “Terms Adjustment”
3. Enter the updated Credit Line information and select “Submit Approval Setup”
4. The Credit Decision page will now show “TA1” – which stands for terms adjustment #1. If you are the approving officer, select “Approve Now” to submit your decision.
5. Enter supporting comments and “Submit Approval”
6. This request has now been moved from “Declined” to “Approved” status under Terms Adjustment.

For additional assistance, screenshot instructions are also provided below: