How do I reopen a closed or declined Application?
- Search for the REQ# or customer name > Navigate to Credit Decision tab
- Select “Terms Adjustment”
- Enter the updated Credit Line information and select “Submit Approval Setup”
- The Credit Decision page will now show “TA1” – which stands for terms adjustment #1. If you are the approving officer, select “Approve Now” to submit your decision.
- Enter supporting comments and “Submit Approval”
- This request has now been moved from “Declined” to “Approved” status under Terms Adjustment.
For additional assistance, screenshot instructions are also provided below: