July 18, 2022

1. Invoice Bulk Load API

AR users can now bulk load invoices for an initial invoice load. This feature eliminates the need to load payments for each invoice and their balances to match. 

To start using this API, please reach out to your platform services specialist. 

2. Related Customer Requests

Users can now monitor how closely related a new credit application is to an existing customer's application. A percentage value is assigned to each request to determine the level of similarity a new application has compared to an existing application.

3. Reporting on Claim Resolution Codes 

AR users can now generate reports on the resolution codes used for claims. This feature provides a comprehensive analysis of the main causes of claims to identify better strategies to field claims and mitigate issues quicker.

4. Pre-Approval Review Framework for Claims

AR users can now choose to have claims reviewed in a pre-approval review process before being assigned to a final approving officer. This allows users to subject a dispute to multiple levels of reviews, ensuring all data points are in order before sending it to the final approving officer.